ECCHO Plans to Hire Three Professionals During 2010

These are exciting times for ECCHO, its members and its employees.  The membership is growing rapidly and ECCHO has become the largest private sector rules organization in the U.S. in terms of the number of member financial institutions.  Up to date membership information about ECCHO’s more than 2,250 members is available by visiting https://www.eccho.org/member_current.php.

During 2009, the ECCHO Board of Directors developed and approved a new set of strategic priorities.  It also approved its 2010 financial plan which included two additions to staff needed to support those priorities.  We anticipate the new Director, SO Relationship Manager, will start as early as April 1, 2010 and the new Director, ECCHO Payments will start as early as September 1, 2010.  If you are interested in and are qualified for either of these positions, we encourage you to email your resume to resumes@eccho.org.  We appreciate your interest and look forward to hearing from you.

Strategic Priorities and the job descriptions for the two positions follow:

ECCHO Strategic Priorities

August 2009

ECCHO’s vision is best reflected by its priorities.  In 2009 the ECCHO Board of Directors reviewed and revised ECCHO’s primary priorities.  The following primary priorities were approved by the Board to guide the decisions and activities of the Organization:

• To support the continuing efforts of the financial services industry to make the check payment system more efficient; and
• To provide industry advocacy of the check payment system; and
• To support ECCHO as the premier financial institution membership payments rules organization.

 These are not listed in priority sequence since they are interdependent and overlapping.  Additionally, in order to better describe the components of the primary priorities, the Board of Directors determined the following more detailed listing of supporting priorities for each of the primary priorities:

• Support the continuing efforts of the Financial Services Industry to make the check payment system more efficient
• Maintain and promote the ECCHO Rules as the industry standard for check image exchange rules
• Provide education and training to ECCHO members and the industry to support use and adoption of the ECCHO Rules
• Harmonize rules and industry standards for check and check image exchange rules
• Address, through the rules and standards, improvements in the efficiencies of the check system
• Develop and maintain rules, model agreements and the legal structure to support fully electronic checks (checks that never existed in paper form)
• Provide industry advocacy of the check payment system
• Engage governmental authorities considering legislation / regulation affecting check image exchange, and promote appropriate role for ECCHO Rules
• Develop, maintain and share expert knowledge of the check payment system
• Promote the value of private sector check exchanges
• Promote the ongoing viability of the check payment system
• Support education of consumer and business users of checks regarding check and check related payments
• Support ECCHO as the premier FI membership payments rules organization

• Provide depth of professional staff to ensure the long term viability of ECCHO
• Promote membership in ECCHO
• Include broad industry participation in ECCHO Rules development process
• Provide first rate quality services to the membership

Director, SO Relationship Manager

Job Description

Anticipated Start Date - Second Quarter 2010

Job Summary

Responsible for supporting ECCHO as the premier financial institutions’ membership payments rules organization by building personal and institutional relationships with ECCHO Sponsoring Organizations individually and collectively.  Identify business opportunities for ECCHO to develop new services for Sponsoring Organizations and to serve as an advocate for Sponsoring Organizations within ECCHO processes to achieve ECCHO’s objectives.  This position is accountable for the development and execution of performance measurements of a relationship program to maximize ECCHO’s membership and long term relations with all Sponsoring Organizations.

Functions/Responsibilities

Build positive personal relationships with Sponsoring Organizations through open dialog and information sharing

Understand the objectives of individual Sponsoring Organizations and how ECCHO can better serve their changing needs

Communicate ECCHO’s directions, activities and available services to Sponsoring Organizations

Identify new services that ECCHO might provide to Sponsoring Organizations and their Sponsored Members to achieve ECCHO’s strategic priorities

Encourage and motivate Sponsoring Organizations to participate directly in ECCHO processes to maximize ECCHO’s effectiveness

Coordinate with other ECCHO employees as appropriate to support Sponsoring Organizations individually

Promote membership in ECCHO

Requirements

• College degree or appropriate work experience
• 10+years in major banking environment with experience in marketing, product management and PR
• Relationship management experience to mid-size and larger organizations
• Self-reliant with positive self image
• Excellent interpersonal and communication skills
• Ability to work with all levels within an organization
• Moderate to extensive travel required
• Strong personal and business ethics
• Positive professional image

Director, ECCHO Payments

Job Description

Anticipated Start Date – Late Third Quarter 2010

Job Summary

Responsible for gathering, assimilating and analyzing business requirements, bank operations processes, and legal considerations to improve the efficiency of the check payment system while maximizing bank values and minimizing bank risks.  Will initially focus on supporting electronic payment orders through the development of consensus positions among competing organizations to create common rules and standards for the industry.  Provide the creativity and management to influence and promote the development of new and enhancement of existing payments with rules and standards to address the needs of every financial institution in U.S.  This position is accountable for the planning and direction of electronic payment orders including the creation of the rules, processes, advertising, market research and payments education.

Functions/Responsibilities

Analysis, development, enhancement and maintenance of electronic payment orders (fully electronic checks) and other rules and necessary standards

Obtain consensus from competing banks and organizations in development of rules and standards for fully electronic checks

Interface with all industry groups and vendors with potential interest in fully electronic checks

Provide advocacy for ECCHO in general and fully electronic checks specifically

X9 relations for fully electronic check

Industry education and marketing of initial concept as well as continuing education and advocacy in conjunction with other ECCHO staff

Represent ECCHO in industry forums on electronic payment orders

Provide payment system expertise for electronic payment orders and how it interacts with other payment systems including mobile payments

Develop and present education sessions on electronic payment orders and other payments

Work with other industry groups/committee to accomplish objectives

Requirements

• College degree or appropriate work experience
• 10+years in major banking environment with experience in bank operations, payments and product/project management
• Demonstrated ability to engage in high degree of analytical thinking and problem solving
• Demonstrated ability to facilitate discussion and gain consensus from large number of senior management professionals
• Ability to work with all levels within organizations
• Experience in writing and delivering presentations to large groups to communicate new, complex concepts and developments
• Excellent communications skills in writing and speaking
• Strong personal and business ethics
• Positive professional image